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Little Fight NYC

Custom software

Find the task you keep doing twice.

Show us one real example, from the first request to the finished job. We look for the point where someone has to copy a detail, chase an answer, or check which version is right.

  1. It startsA request, booking, sale, or question arrives.
  2. It gets copiedSomeone repeats it in a second place.
  3. It needs a homeThe next person needs a reliable record.
VenueCircuit closeout software shown on desktop
Little Fight product: VenueCircuit keeps bar, door, staff, and promoter splits in one traceable flow.

Real product work

One record can carry a whole night.

VenueCircuit was built around a specific repeated task: closing a venue night while keeping venue and promoter money distinct. It keeps the night’s figures together so people can check how each share was worked out.

See VenueCircuit +

Small enough to use

Build the first useful part.

Start with one task people can use in a normal workday. Try it with the team. The missed detail or unusual request will tell us more than a long list of features.

Follow the task from start to finish

Who starts the task? Who checks it? What happens when something is missing? Agree on those details before asking software to handle them.

Test it in the actual workday

Try an ordinary task and an awkward one. The useful detail often appears where a real customer, staff member, or record does not fit the first assumption.

Decide from evidence

Once people have used the first change, the next decision can come from what happened in the work instead of a long feature list.

A system your business can carry

Keep the keys to the work.

Before building, we agree on the scope, ownership and care plan. You know where your code and data live, who controls the accounts, and which outside services have their own costs.

Files
The project files go to the place named in your written plan.
Data
You know where records are stored and how to get them back.
Accounts
Your business controls who can sign in and make changes.
Notes
The next person has instructions for running and maintaining it.

Little Fight Labs

Try a working idea.

Explore Growth Street, one of our interactive studies. Try the experience, picture what a useful interaction could do for your business, and return here when you’re ready.

Open Growth Street +
Growth Street interactive Little Fight Lab artwork
Growth Street, an interactive Little Fight study.

Custom software questions

When is custom software worth building?

Custom software earns its cost when a repeated process creates real errors or wasted effort and the existing tools cannot handle it well.

Map the task first. A spreadsheet, a better setting, or a connection between tools may solve the problem with less disruption than a new build.

Show us the repeated task from start to finish.

Are we repeating the same task because of a process problem?

Software will not settle a task when the people involved disagree about how the work should happen. First decide who does what, which details they need, and what to do when a request is unusual.

Write down the current handoff, name the owner at each step, and agree on the exception rules. Once the process is clear, the smallest useful tool becomes easier to see.

Bring one task your team repeats or redoes each week.

When do approvals need a shared system?

A shared system can help when people cannot tell who needs to approve a request or whether it has been approved. Start by writing down who makes each decision.

First map who starts the request, who decides, what evidence they need, and who acts next. Little Fight can turn that agreed sequence into a focused shared workflow.

Walk us through one approval that got stuck.

Why are we entering the same information twice?

If staff type the same order into two tools, a small difference can become a problem. Follow one order through the business and check where the details are copied.

Follow where the information begins, where it needs to go, and who touches it in between. The answer may be a clearer workflow, a connection between existing tools, or a focused new tool.

Show us one piece of information that gets copied more than once.

Can our existing tools work together?

Your current tools may be able to share the needed information once we know which step you want to stop doing by hand.

Check their settings and access rules first. Compare the cost of connecting them with a small custom tool. Include the fees, upkeep, and time the team needs to learn the change.

List the tools and the step you want to improve.

Who owns the system we build?

The written scope should say which custom files, data, accounts, and instructions your business gets when the work is done.

You should know where the system runs, who can change it, and how to regain access. A new support person should be able to use those notes. Paid platforms and licensed assets keep their own terms.

Ask what the project hands over.

How small can the first software change be?

Start with one repeated task and a change that the people doing it can try for themselves. That might be a shared request form, an approval list, or a connection between two tools.

A first version should fit the real task and show the owner what changed. Once the business has used it, the next decision can come from evidence instead of a long feature list.

Name the handoff that causes the most repeat work.

Can another qualified person take over the system later?

Another person can take over more easily when the business has clear notes, the right files, and control of its accounts.

The notes should say where the system runs, who can change it, how to restore access, and what needs regular care. They should be useful to the person doing the next job.

Include the handoff notes in the written project scope.

Talk to Little Fight.

Send a website link, an error message, or a few lines about the work. We’ll take a free first look and explain what we can help with.

9am–9pm Eastern. After hours, leave a message.

What brings you here?

Little Fight NYC