Website Accessibility: Fix Barriers, Not Just Scores
Keyboard access, headings, labels, contrast, zoom, captions, errors, and real manual testing matter. An overlay is not a legal shield.
What this means for your business
The U.S. Department of Justice says inaccessible web content can deny people equal access and lists practical considerations such as contrast, headings, keyboard use, and meaningful error cues. This page is not legal advice.
What to watch
- Buttons or menus that need a mouse.
- Forms with missing labels or unclear errors.
- Text that cannot zoom or lacks contrast.
- A clean automated score treated as proof of full accessibility.
Do this next
- Test the main customer path with a keyboard and zoom.
- Run automated checks and review the findings manually.
- Fix blockers in forms, navigation, media, and purchase or booking flows first.
- Create a way to report an accessibility problem and respond.
When Little Fight fits
We build and remediate accessible interfaces, but we are not a law firm and cannot promise immunity from a claim. Ask qualified counsel about legal risk.
Get a plain-English second opinion
Sources and further reading
Product features and rules can change. Use the linked source as the current word.
- U.S. Department of Justice web accessibility guidance — Official ADA guidance for businesses open to the public.
What you can count on
The first look is free. Some website plans include our written 14-day promise. The plan says which jobs qualify, when the days start, what each side needs to provide, and what you receive if our work is late. Urgent on-site help is a New York service; call so we can confirm the problem and the response. We return missed calls within 2 hours, 9am–9pm Eastern.
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